Closure of Front Office Walk-in Payments
EFFECTIVE MONDAY, MARCH 23, 2020, THE ISLAND WATER ASSOCIATION, INC. WILL CLOSE WALK-IN ACCESS FOR PAYMENTS AT THE MAIN OFFICE.
This temporary change is consistent with Federal and State guidelines to encourage social distancing to minimize potential exposure to the COVID-19 virus.
We offer members several convenient ways to pay your water service bill:
Visit our billpay here to pay a bill using debit or credit card. You can perform a one-time payment without creating an account with just your account number.
Call our office at (239) 472-1502 to set up for recurring bank draft payments (Autopay).
Use dropbox located outside the administrative office entrance during normal business hours. Checks only, no cash.
Send payments via mail to:
Island Water Association, Inc.
PO Box 509
Sanibel, FL 33957
Please include an account number on the check memo line or include the billing stub with mailed payment.
Thank you for your understanding and cooperation.
Current Boil Water
Latest Capital Project
Kinzie Island Subdivision
For more information on our latest capital project, please click here.
Current Irrigation Restrictions
South Florida Water Management District has the following watering restrictions for Sanibel for existing landscaping:
- Residents/Businesses with an odd numbered street address may water on Monday, Wednesday, and/or Saturday, only before 10am or after 4pm.
- Residents/Businesses with an even numbered street address, no street address, or those that irrigate both even and odd addresses may water on Tuesday, Thursday, and/ or Sunday, only before 10am or after 4pm.
Following are watering restrictions for Captiva and unincorporated Lee County for existing landscaping:
- Residents/Businesses with an odd numbered street address may water on Wednesday and/or Saturday, only from midnight to 9am and/or 5pm to midnight.
- Residents/Businesses with an even numbered street address or no street address my water on Tuesday and /or Sunday, only from midnight to 9am and/or 5pm to midnight.
For more information on watering restrictions, watering new landscaping, applying lawn maintenance products, and frequently asked questions, visit https://www.sfwmd.gov/community-residents/landscape-irrigation.
COVID-19 Financial Assistance
If you have been impacted by COVID-19 and need financial assistance paying your water bill, please visit LeeCARES, or call (239) 533-CARE for more information on eligibility and how to apply. This assistance program is administered by Lee County. Please contact Lee County if you have any questions.
For frequently asked questions regarding COVID-19 and your drinking water, please click HERE.
The 2019 Annual Drinking Water Quality Report is now available here and on our Reports page.
Latest Pipeline Newsletter
Island Water Photos